Pengantar Aplikasi
Sekilas tentang Aplikasi Bengkel Terbaik, 15 navigation group, dan alur 13-status workflow.
Aplikasi Bengkel Terbaik adalah aplikasi manajemen bengkel berbasis web dengan 60+ modul terintegrasi. Cakupannya menutup seluruh siklus harian: mulai dari booking online, check-in, inspeksi, approval customer, pengerjaan teknisi, QC, invoicing, pembayaran, sampai serah terima — plus akuntansi otomatis via AutoJournalService.
Tutorial ini menjelaskan urut-urutan pemakaian aplikasi seperti operator bekerja di hari pertama: baca Alur Bisnis dulu supaya paham aliran kerjanya, lalu ikuti panduan per-menu untuk detail tiap fitur.
15 Navigation Group (Sidebar)
- 📊 Dashboard — ringkasan bisnis, chart, quick actions, notification bell
- 🏭 Operations — Booking Online, Cabang, Perusahaan, Customer, Kendaraan, Gate Passes
- 🔧 Service Management — Service, Jobcard, Service Package, Subkontraktor, Service History
- 📦 Inventory — Produk, Stok, Gudang, Supplier, Purchase, Purchase Requisition, Peralatan, Stock Adjustment, Stock Opname
- 🛒 Sales & POS — POS Kasir terminal, Sesi POS, Invoice, Retur Penjualan
- 👨🔧 Technicians — Teknisi, Komisi, Skill Matrix, Cuti
- 📢 CRM & Marketing — Voucher, Loyalty, Review, Blog, Campaign, Recall CRM
- 🛡️ Warranty — Garansi, Klaim Garansi, Recall, Klaim Asuransi, Klaim Supplier
- 💰 Finance & Accounting — COA, Journal, General Ledger, P&L, Balance Sheet, Kas Kecil, Income/Expense, Bank, Rekonsiliasi, Budget
- 📈 Reports — 13 jenis laporan (Service, Sales, Stock, Financial, Technician, Customer LTV, AR Aging, Parts Usage, Branch Comparison, Cash Flow, GL, P&L, Balance Sheet)
- 🗂️ Master Data — Vehicle, Product, Workshop, Finance (reference data)
- 🌍 Geography — Negara, Provinsi, Kota, Currency
- 🔔 Notifications — Template, Antrian, Log, Reminder Service
- 👥 Users & Security — User, Role, Permission, API Token, Activity Log
- ⚙️ Settings — General Settings, Invoice Layout, Payment Gateway, Backup & Restore
Alur ringkas (end-to-end)
- Setup awal: Settings profil bengkel, jam operasional, dan Geography (negara, provinsi, kota, currency).
- Isi Master Data lengkap (jenis kendaraan, merk, BBM, warna, kategori produk, satuan, metode bayar, tarif pajak, kategori repair, observation types/points, service packages).
- Daftarkan Customer dan Kendaraan di menu Operations. Customer Group (Fleet) untuk perusahaan dengan banyak kendaraan.
- Buat Booking Online dari customer atau admin di menu Operations → Booking Online. Pilih tanggal & jam, assign teknisi.
- Booking dikonversi ke Service di menu Service Management → otomatis menghasilkan Jobcard + QR Code.
- Alur 13 status: Booked → Checked In → Inspection → Waiting Approval → Approved → In Progress → Waiting Parts → QC → Ready → Invoiced → Paid → Released → Completed.
- Isi Observation / Checklist, tambahkan parts dari Inventory (auto-link stok & auto-berkurang), assign ke Subkontraktor jika perlu.
- Kirim estimasi ke customer untuk Approval via WhatsApp/Email — customer bisa approve/reject.
- Terbitkan Invoice dengan Down Payment (DP), terima Payment (bisa cicil), kirim via WA/Email.
- Auto-Journal: setiap invoice & payment otomatis generate journal entry (Piutang Usaha, Pendapatan, Kas, PPN) via AutoJournalService.
- Buat Gate Pass dengan Digital Signature customer & teknisi di menu Operations → Gate Passes.
- Tinjau Reports: 13 jenis laporan mencakup Service, Sales, Stock, Financial, Technician, Customer LTV, AR Aging, Cash Flow, dan laporan akuntansi.
- Gunakan POS Kasir di menu Sales & POS untuk jual sparepart eceran walk-in.
- Next Service Auto-Reminder: sistem otomatis deteksi kendaraan jatuh tempo service berdasarkan odo/tanggal.
Tampilan dashboard setelah login — ringkasan service, revenue, stok rendah, chart, dan recent jobs.